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Get in touch

Get in touch with us via mentioned contact below. We are here 24/7 to help you.

United States

The Gift Bag Store P.O. Box 3035 St. Mountain St #1127, Lithonia, Ga 30058

Sales & Support

1-888-9812411

thegiftbagstore@mail.com

How Can We Help?

By Phone:1-888-9812411 • Sun. 10:00 AM-5:00 PM • Mon. - Fri. 8:00 AM-6:00 AM • Sat. 10:00 AM-5:00 PM • Eastern Standard Time

Via Live Chat: Chat with a specialist now. Timing for live Chat:9am-7pm EST

By e-mail: Have a simple question or need general information? We’ll get back to you within 24 hours.

    Shipping

    We want you to get your package as quickly and affordably as possible, whether you ordered way in advance or need your product ASAP.

    Note: Mail carriers are experiencing intermittent delays due to COVID-19, but most orders arrive by the delivery time shown in checkout. 

    Order total

    Standard
    8 business days

    Priority
    4-6 business days

    Express
    3 business days

    $1.00 – $15.00

    $5.99

    $7.99

    $19.99

    $15.01 – $35.00

    $6.99

    $8.99

    $24.99

    $35.01 – $75.00

    $8.99

    $11.99

    $29.99

    over $75.00

    $11.99

    $17.99

    $34.99

    Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available). You can also go to your order history to look up tracking info.  

    We use a variety of shipping carriers, including the United States Postal Service (USPS), UPS and FedEx. We determine which carrier to use for your order based on a variety of factors, such as products purchased, shipping address, size/weight of the order and delivery speed selected.   

    Packages are delivered by 8pm in your time zone daily. If it is not yet 8pm you can view your tracking information in your Order History under My Account. You can also contact us at any time, and we’ll be glad to assist.    

    If the product is damaged and / or contains manufacturing defects when you receive your order, please Contact us and we’ll send you a replacement free of charge